Shipping and Returns

Shipping Information

Please make sure to double-check your shipping and address information before you confirm and pay.

Where do you ship? Currently, we ship online purchases Australia-wide.

How long till my item gets dispatched? In most cases, orders made before 1 PM will be dispatched the same day or within 24 hours. In some cases, handling time may take longer. If this is the case, the specific handling time will be displayed explicitly in the listing.

How long until I get my order? Unless you live in a remote area, most orders will be delivered within 2-5 business days at your destination. Remote areas can take a little bit longer.

Who are my items shipped with? We use Australia Post and Sendle for standard, registered, and express shipping for orders up to 21kg.

Returns Information

Can I return my items? Yes. We accept returns on damaged or incorrect orders for up to 30 days.

Faulty or Damaged Items If your item arrives faulty or not as described, you can return it to us within 30 days of purchase for a full refund.

Changed your mind? If you change your mind about your item, as long as the item is still in factory-sealed new condition, it may be sent back to us within 30 days of purchase. The item must still be in its original condition and packaging. In these cases, the customer will be responsible for paying the return postage.